Solar Guru does not warranty and goods or service unless otherwise specified. Customers should familiarize themselves with the warranty conditions of their goods before or at the time of purchase. The manufacturer and not Solar Guru make warranty decisions. Whilst we will act on behalf of the customer we cannot be held accountable for the manufacturer's decision. Where there are discrepancies between a customers claim and claim received from the manufacturer, Solar Guru will not cover the difference.
If you change your mind about a purchase, you may return it within thirty days for a 80% refund (less shipping). 20% restocking fee applies.
Goods must be returned at the customer's expense, in unmarked, original condition and packing, complete with all documentation, accessories etc.
All returns and warranty repairs must be accompanied by your Sales Receipt.
Please contact us for Return Authorization prior to returning any product.
